1. What is Winnas Circle?
Winna's Circle is more than just an activewear brand—it's a lifestyle and a mindset. We create high-quality, stylish, and functional apparel designed to empower you to feel like a true "winna" in every aspect of your life. Whether you're hitting the gym, chasing your goals, or embracing your personal journey, Winna's Circle is here to remind you that you're unstoppable. Join the circle and wear your confidence!
2. Where do you ship?
We offer worldwide shipping. No matter where you are, you can experience the quality of Winnas Circle.
3. How long does shipping take?
Shipping times vary depending on your location:
- Domestic orders (within [country name]): 5-10 business days
- International orders: 10-20 business days
Please note that delays can occur due to customs or unexpected factors.
4. How much is shipping?
We offer free shipping on orders over £40 for countires in the EU and free shipping on orders over £50 outside of the EU. For orders below this, shipping costs will be calculated at checkout based on your location.
5. What is your return policy?
We offer a 14-day return policy from the date you receive your item. To be eligible for a return, items must be:
- Unworn and in the original condition
- Still have tags attached
- Returned in the original packaging
To start a return, please email us at winnascircle.clothing@gmail.com.
6. Do you offer exchanges?
No. At this time, we do not offer exchanges. This is because our inventory moves quickly, and by the time we receive your returned item, the size or color you want may no longer be available. To ensure you get the right product, we recommend placing a new order for the desired item and returning the original one for a refund.
Please email us at winnascircle.clothing@gmail.com.
7. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and [additional payment options if applicable, such as Google Pay, Apple Pay, etc.].
8. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use that number to track your package on our website or through the carrier’s website.
OR
Please email us at winnascircle.clothing@gmail.com.
9. Do you offer discounts or promotions?
Yes, we frequently offer exclusive discounts and promotions.
10. How do I contact customer support?
If you have any questions or need further assistance, you can reach out to our customer support team at winnascircle.clothing@gmail.com or use the contact form on our website. We're happy to help!
11. What sizes do you offer?
Our clothing is available in a range from ALL sizes. For specific measurements, please refer to the size guide on each product page.
12. How do I care for my Winnas Circle clothing?
To ensure the longevity of your garments, we recommend:
- Washing inside out in cold water
- Avoiding bleach or harsh chemicals
- Air drying or tumble drying on low heat
Specific care instructions are included on the label of each item.